Refund Policy
Effective 17 March 2025
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At CollabPen, we strive to provide a high-quality service. Please review our refund policy below:
1. No Refunds After Article Generation
Once an article has been generated, we do not offer refunds. This policy is absolute, with exceptions only in cases of service failure or technical errors.
2. Subscription Cancellations
For ongoing subscriptions, we do not provide refunds for unused time. All payments are final once made.
3. Exceptions
Refunds may be considered in cases where the service fails to deliver as promised or due to technical errors. Please contact our support team for assistance.